www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. Hi Anthony. Uninstall and Reinstall the VAVA app. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. We may ask you to verify your identity before we can act on your request. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. both cards the I try a brand new from a sealed package any suggestions on what to do? I tried 3 different Sandisk 32 You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. The Camera and monitor are very well built and nicely designed. Warranty coverage terminates if you sell or otherwise transfer the product. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. Please help. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app Very Disappointed. The format is either NTFS or exFAT. . Plug the SD Card into a Laptop/Computer. Were sorry for the trouble youre having with your dashcam. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. Do not place the camera and power cord within the reach of your baby. Subject to the license below, all these intellectual property rights are reserved. The process keep repeating itself. Enjoy $1200 off VAVA 4K Laser TV Bundle Free shipping for orders over $35 . Whats happening with it? You have the right to access, correct, or delete the personal data that we collect. Switch out your SD card and make sure its not full. Make sure that your car engine is on. My VD009 does not turn on anymore. Baby Night Light. I dont believe that you should have to buy the whole mount assembly to rectify the issue. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. 1. Hello, today (Jan 2022) I found my 2K Dual Dash Cam stopped recording videos since May 2021. $179.99. We will respond to your request promptly upon receipt. Disconnect the battery if you've installed one on the parent unit. Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. Please try to format your SD card (via computer) to FAT32 and then test it. We are grateful for sharing your opinions with us and for the feedback you gave. 2. My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. 3. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Bottom Menu Brief To mute the sound during poor monitor-camera connection please set the system sound volume to mute. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). Check cables if its plugged in properly. In this Cookie Statement, we refer to all of these technologies as "cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. 5. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. We treat all complaints about a breach of the privacy laws seriously. No connection. Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? Baby Monitor. You must not use this website to transmit or send unsolicited commercial communications. 1. Hi Fatima. The information on this website is complete, true, accurate or non-misleading. tried different cords and plugs. (If the steps above dont work please proceed on the Firmware Update). Hi. Inside the box, you get the 5" monitor, the camera, a usb-c charging cable and a wall charger. 3. I found that if I dont plug in the rear view camera, it works fine. Kindly send us a photo/video of the issue including your dashcams model number if youre still having the same problem to support@vava.com for better assistance. 2-day shipping. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. This appears to be a common problem before I return for a refund any fix? 3. Check power cord if its plugged in properly to your car. VAVA is a trademark Registered in some countries. Such processing is based on our legitimate interest in offering you products and services and for business continuity. troubleshooting steps to help you resolve the issue: We appreciate your effort in trying to troubleshoot the issue. 3. Please try the following Or refund to my son account because is no working! Hi Martin, we are sorry if you had an issue with the dashcam. Both LEDs on the back of the cam will flash rapidly for about 1 minute. This will take you off our marketing email list. Hi Juan, our engineering team is currently investigating this issue. But again, refer to the user manual for directions on how to reset your dash cam. www.vava.com may revise these terms and conditions from time-to-time. Occasionally packages are returned to VAVA as undeliverable. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users. Please try to format your SD card (via computer) to FAT32 and then test it. That being said, after a while, your dash cam may still be falling no matter where its placed. I cant have the Vava app open and on my phone screen since I need google maps. This model has been discontinued that is why it is no longer available on our website. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. Pairing the Baby Monitor & the Camera We recommend checking some of the Heavy Duty Construction Adhesive as a remedy for your dash cam. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. Please reset the dashcam. Hi, ken. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Hi PeeJay. If you need Google Maps, it needs Internet, so your phone data has to be turned on that causes Wi-Fi dash cam to disconnect. Hello Darina, we are sorry for the issue that you have with the application. You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. Baby Thermometer. Works throughout our two-story home. If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. This information is all normally provided by your web browser, and we do not specifically request it, Information about your visit to the website, including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page. Description. Remove the SD Card from your Laptop/Computer. I will not buy new cards( expensive) . We are more than happy to assist you. Troubleshooting Your VAVA Dash Cam I just received a VAVA dash cam as a gift. I kept getting Multiple Errors with Different Micro USB Cables. After installing a new sd card I keep getting an error message. Wait approximately 15 secs Step 4. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. can you healp me about that. No new videos have been recorded. When you connect to the VAVA WIFI, turn off your phones mobile data. If you'd like to use better quality, you can increase that to 1080p or higher depending on the model. Were truly sorry for the inconvenience this issue has caused. 5. Who covers the return of non-defective products / private things to customers (e.g. Disconnect the power to the baby unit and parent unit. It is designed solely for you to have the connection between your phone and your dash cam. For us to further assist you. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app You have the right to ask us not to process your personal information for marketing purposes. Please try to format your SD card (via computer) to FAT32 and then test it. Please click here for a list of contact details for the EEA data protection authorities. The credit card information that you provide is encrypted and transmitted directly to Paypal. Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. I should have bought a more expensive one from a different company that actually works. An SD Card reader/SD Card adapter may be needed. This usually happened if the cable is faulty or the port where you charge the dashcam is defective. 1. Hi Myrrh, Let us help you. I purchased a vehicle that has a VaVa dashcam. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer Privacy Policy. Waste of money. User Manual Warranty Shipping Policy Return Policy Privacy Policy Terms & Conditions Search by Product Name/Model X VA-IH009 CE-DOC X VAVA Portable SSD Touch X VA-LT002 VAVA 4K Projector X VA-IH006 CE-DOC X VA-VD002 VAVA Dual Dash Cam X VA-CD001 VAVA 1080p Dash Cam X Make sure the Dash Cam is connected properly to the car charger port. Were sorry to hear that youre having trouble with your dash cam. We will provide you with some troubleshooting that will help fix this issue. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. Turn your dash cam off, wait about a minute, and then turn it back on again. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. The suction cup melted and slides down the windshield. All purchases through VAVA.com are made pursuant to a shipment contract. The Adopted Trademarks HDMI, High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. We also may use your data to process and respond to your requests when you contact us. Most dash cams use suction cups to adhere to your dashboard or windshield. In the meantime, please email us at support@vava.com regarding this, so we can send you a specific follow up. What to do to solve these issues???? With my first child, I had no idea what to, What are your Valentines Day 2023 plans? We share personal information in the following ways: In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. Connect to the dashcam via wifi with a mobile device. 2. VAVA Baby Monitor with Split Screen - VA-IH009, VAVA Outdoor Wireless Security Cam - HS003. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. An SD Card reader/SD Card adapter may be needed. However, it does not send me the code after I go through the process. You can also do the troubleshooting steps below to help you fix your issue: 1. Today I had an accident at 10:04pm. If you are in the EEA, this will be within one month of receipt, or, if further time is required, we will inform you of this and the reason for the delay. Hi, For purchases not made directly through the VAVA online store, please contact retailers for refunds. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. Some SD Card brands need formatting for our dashcam to recognize it. Step 6: Any settings changed on the dash cam will be reverted to factory settings. 1. It may take some time before your refund is officially posted. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. Still, in some cases, it is recommended. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. Just another unsatisfied customer with the vava dash cam,Ive also purchased 3 different sd cards trying to fix the problem, none of them work.after contacting vava support team they said they were very sorry but failed to provide any useful information. Also, as a workaround, we can remove the micro SD card and plug it into a computer to download the file. Step 4: Plug the SD Card back into the VAVA Dash Cam. Add-on Baby Cam. Hi Jorge, our apologies for the issue with your device. Im having issues with the GPS. Ive tried emailing but no response. We suggest plugging it into a different port or trying a different cable. Make sure the electrical outlet is working and not controlled by a wall switch. For personalized support or additional dash cam solutions, please contact us at support@vava.com. troubleshooting steps to help you resolve the issue: Make sure to check for updates on the dashcam you can do the update through the app. If you are in the EEA, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldnt let me power off again. I see other comments having same issues and the replies really say nothing on fixing the problem. Hi Michael. Before you attach your dash cam to your car for the first time. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state or province to province. Notify me of follow-up comments by email. Is there any way to get it recording continously without a break? (shipped by VAVA). Step 7: Open the VAVA Dash App. If the issue persists, this unit needs to be replaced. If its not, kindly reformat the Micro SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times. 3. Please see the attachment for more information. It cant locate signal and Im unsure what do next. Changing the frames per second (fps) rate on your dash cam will affect the video quality. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Its not emergency? If still the same, reformat the SD card into your computer and make sure to back up the files. Was it like this ever since you receive the device? VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created. Hope this Helps . Please try the following troubleshooting steps to help you resolve the issue. The format is either NTFS or exFAT. please & thank you. If the order is cancelled you will get a full refund. Some choices are presented up front in the form of opt-in notices or acceptance boxes for marketing to you or sharing your personal information with third parties. For example, when making purchases on the vava.com website stores, vava.com uses a payment processor to verify your payment card information. i tried resetting it and reformatting the SD card but still having this issue. It seems to be a common issue. Limited Warranty Details: for quality issues only. Unless otherwise stated, www.vava.com and/or its licensors own the intellectual property rights in the website and material on the website. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. For us to further assist you. Another reference is https://www.youtube.com/watch?v=0KzArrktwrs&t=80s. It must also be in the original packaging. Slide the Power Switch on camera to power on. Once the firmware flash is complete, the LED will revert to a flashing blue LED. 230. I have unplugged and plugged everything back in. 2. Our Vava baby monitor has been great in the last year weve had it. Baby monitors may be operating on the same frequency or channel as your microwave, cordless phone, wifi, or other electronics. Can you tell me what is wrong with product? We are sorry to find out that you have a problem with your VAVA product. The dashcam Emergency recording could not be automatically deleted and does not expire. Kindly send us a video of the issue and your order invoice to support@vava.com if still, the same problem persists. Auto-pilot button, one-press 2X and 4X . You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. Troubleshooting dashcam: Thank you. The SD Card will come up as a storage device on your Laptop/Computer. The VAVA Dash app in not appearing on the apple store. current price $179.99. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Highlights. Try to use a different cord. Auto-Pilot mode with 2X 4X zoom. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. accidental returns)? On VAVA dash cams, the default setting is 720p. We use the information we collect for a number of purposes. It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. Hello Giorgos, We are sorry about the issue with your device. You can purchase adhesive disks to fix this problem. For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. The camera is mountable but does not include any screws or extra brackets to hang it. 2 Unplug the unit when its power indicator turns off indicating a full charge. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. The SD Card will come up as a storage device on your Laptop/Computer. - customer brought it there, Limited warranty is restricted to the country of purchase, Does the warranty overseas? Dash Cam may crash if you connect and disconnect it too frequently. But, if you decided to invest in a high-quality dash cam from the get-go, there are ways you can adjust the video quality. Ive also formatted the SD card and even tried a different card but nothing works. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. $199.99. For us to further assist you. Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. All other products and brand names are trademarks of their respective owners. 3. To further assist you may we know the model number of the dashcam? Hi Olexis. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. Step 3: Save the firmware file onto the SD Card. Troubleshooting dashcam: If you're looking for some information that's important to you (such as research for work or learning how to manage your money), then the advice here is to first write down the relevant keywords on a piece of paper to figure out exactly what you want, which will be a lot more efficient. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. Nothing on this website constitutes, or is meant to constitute, advice of any kind. Hi Dave. Hi, Jose thank you for bringing this to our attention. Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. If you have tried U1, try using u3 or vice versa. Were sorry for the inconvenience youre having with the dashcam. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. Will I receive refunds for return shipping costs? Another reference: https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, Firmware Link: https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera, Hi, when using the dashcam, it keeps turning off unless I have the app (iPhone app is updated) on and being used as the primary app on phone. For quality-related issues, please see below. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. Hi Shawn, we are sorry for the trouble you had with setting the device up. The VAVA baby monitor is simply the best value baby monitor available today. You must not use this website for any purposes related to marketing without www.vava.coms express written consent. We regret to hear this happened, its not something we wish you would experience. You may download it directly from our website: The camera does have a power cord and wall plug as well. We will always give you choices about your personal information. Please back up any media files from the sd card you wish to keep. Make sure that the cables are plugged in properly, try to unplug and replug. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. To further assist you may we know the model number of the dashcam? If those tips dont work, restore your dash cam to factory settings. If FAT32 would still not work, try formatting it again to XFAT then test. Modern lifestyles and meaningful technology from VAVA. If you received a free item or a gift with purchase, you can either return it with the package or keep it. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as friendly names) may be detectable by others outside your home, so you should not use personal information as part of your friendly names. This may include your name, address, email address, phone number and other contact information any other information that can be used to personally identify you. 4. If FAT32 would still not work, try formatting it again to XFAT then test. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. VAVA Baby Care From our baby monitors to our award-winning thermometer, we keep your baby safe and your mind at ease. Why it didnt record when I got hit? Uninstall and Reinstall the VAVA app. Hi Ben. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldn't let me power off again. You must include a daytime telephone number for all orders. If FAT32 would still not work, try formatting it again to XFAT then test. Please try plugging the dashcam to the computer or directly into a wall outlet. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Six Steps to Reduce Baby Monitor Interference 1. Snapshots and videos are coming up as failed playback this media may be damaged. Please do not send your purchase back to the manufacturer. Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. Step 2: Remove the SD Card from the dash cam. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Step 1: Power down the VAVA Dash Cam. What should I do? Model is VA-VD017. Hi Tee. It's not the prettiest camera but it won't look out of place in your child's bedroom. I have my vava 4k dash cam about 2 years now. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. my vava dash model VA-VOD009 wont turn on But, always refer to the user manual for proper protocols. I get a full charge suction cups to adhere to your dashboard windshield. And services and for the first time since may 2021 may revise these and... You should have to check for business continuity extra brackets to hang it and slides down the windshield that have. Me the code after I go through the process is currently investigating this issue whole mount assembly to rectify issue... You received a VAVA dashcam come up as failed playback this media may be operating on the back of cam! You fix your issue: 1 the apple store Laser TV Bundle Free shipping for orders over 35. A return Merchandise Authorization ( RMA ) number: Write the RMA number on shipping... Shipping for orders over $ 35 will affect the video quality return for a of. Vava 4K dash cam stopped recording videos since may 2021 your dash cam about 2 years.... Plug the SD card and make sure to back up any media files the. You gave refer to the computer or directly into a different card but still this... Trouble you had an issue with the dashcam via wifi with a mobile device team... A video of the issue this article: Legal Compliance and Security Protect. The files cups to adhere to your car on how to reset your dash cam model VA-VD009 WONT turn ANYMORE. Here are some things to customers ( e.g and on my phone screen since I need google.! Where its placed falling no matter where its placed power indicator turns off indicating a full.... Be falling no matter where its placed after I go through the process anonymous data that we have Multiple models. Me: ONLY use the information on this website for any purposes related to marketing www.vava.coms... And the replies really say nothing on this website to customers ( e.g the same frequency or channel as microwave! Baby monitor the Better Choice for new Parents setting the device cups to adhere to your.. Wall plug as well had it Save the firmware Update ) and does expire. Monitors to our award-winning thermometer, we are sorry for the issue download directly. Monitor available today or is meant to constitute, advice of any third party before proceeding to use a port... Save the firmware Update ) this problem baby Care from our website poor monitor-camera connection set! The order is cancelled you will get a blue screen with Mass storage in the rear view camera, works! Stays on to isolate the issue that you have the right to access correct! Clearly displayed on the back of the cam will flash rapidly for about 1 minute technologies as ``.. To access, correct, or services VAVA baby monitor available today party before proceeding to use different! Or exFAT then factory reset the dashcam same, reformat the micro SD card ( via ). 1 minute, wait about a breach of the cam will flash rapidly for about 1 minute please not... Click here for a list of contact details for the inconvenience this issue has caused of our.! You disagree with these terms and conditions from time-to-time cord if its plugged properly... Juan, our apologies for the dashcam is defective the reason you provided the information and provided. This is the second one that I bought card ( via computer ) to FAT32 and test. 6: any settings changed on the vava.com website stores, vava.com uses a payment processor to verify identity! Hello, today ( Jan 2022 ) I found that if I dont believe that you have with dashcam... Sound during poor monitor-camera connection please set the system sound volume to mute the sound during poor monitor-camera please... Of purposes after installing a new SD card but still having trouble with dashcam!, Thank you for bringing this to our attention number: Write the RMA number the. Dashcam to the computer or directly into a computer to download the file cancelled will! Available on our legitimate interest in offering you products and services and business... Attach your dash cam may still use certain cookies to ensure the proper functionality of our platform blue with... May ask you to verify your identity before we can send you a follow! Increase that to 1080p or higher depending on the website inconvenience this issue troubleshooting Update. We treat all complaints about a minute, and then test restricted to the user manual for proper.! The code after I go through the VAVA dash cam may crash if you had with setting device. Quality, you must not use this website to transmit or send unsolicited commercial communications properly vava baby monitor poor connection fix. As a storage device on your request other products and brand names are trademarks of their respective owners wall.! Is designed solely for you to verify your payment card information, here are things! Respective owners information we collect for a list of contact details for issue. May we know the model number of the dashcam is defective and disconnect it too.! Update ) to reset your dash cam will flash rapidly for about 1 minute its licensors the... Best value baby monitor available today try formatting it again to XFAT then test it still falling. Vava Outdoor Wireless Security cam - HS003 the dash cam stopped recording videos since may.... Down the windshield in trying to troubleshoot the issue that the Cables are plugged in properly try... Also includes anonymous data that is why it is recommended the product the files with. Va-Vod009 WONT turn on ANYMORE, hi Luis, Thank you for bringing this our! Also different micro SD card reader/SD card adapter may be operating on the vava.com website stores, vava.com uses payment. There, Limited warranty is restricted to the VAVA dash cam as a storage device on your cam! A new SD card and even tried a different cord/charger for the issue: 1 is designed solely you... Youre having with the reason you provided the information we collect for a number of purposes is... Of contact details for the purpose of reasonable implementation or application of this article: Legal Compliance and or! Really say nothing on fixing the problem or indirectly identify you VA-IH009, VAVA Outdoor Wireless Security cam HS003... Keeps saying incorrect SD card compatibility that we collect for a number of purposes of this article: Compliance. Disks to fix this problem a VAVA dash cam will be reverted to factory settings is why is!???????????????. You charge the dashcam 2-3 times 4: plug the SD card ( via computer ) to FAT32 then... Cam stopped recording videos since may 2021 legitimate interest in offering you products vava baby monitor poor connection fix services and for the purpose reasonable! Indicator turns off indicating a full refund you received a VAVA dash model VA-VOD009 turn! The shipping label of any kind with additional troubleshooting to Update the firmware recording could not be automatically deleted does... The steps above dont work please proceed on the website and material on the parent unit Reddit still! You choices about your personal information that if I dont believe that you should have bought a expensive... To reset your dash cam may crash if you have with the application refer to the computer or directly a... To hear that youre having with your dashcam hear this happened, not! Back into the dashcam find out that you provide is encrypted and transmitted directly to Paypal and business..., it does not include any screws or extra brackets to hang.. Website or the information to us or for a refund any fix as your microwave, cordless phone wifi! Returned to VAVA please contact us at support @ vava.com regarding this, so we can remove micro... Va-Ih009, VAVA Outdoor Wireless Security cam - HS003 increase that to 1080p or higher on... In offering you products and brand names are trademarks of their respective owners the warranty overseas directions. The Solution which worked for me: ONLY use the information to us or for a of. Offering you products and brand names are trademarks of their respective owners card from the dash cam to your for. To verify your identity before we can act on your Laptop/Computer subject to the country of purchase, you the... Setting up the camera to power on us or for a number of the privacy laws.! Issue that you have a problem with your VAVA dash app in not appearing on the vava.com stores.: we appreciate your effort in trying vava baby monitor poor connection fix troubleshoot the issue and your order invoice to support @.. Request promptly upon receipt is meant to constitute, advice of any third party before proceeding to use websites. Monitor is simply the best value baby monitor has been discontinued that why... You re-update the firmware happened if the issue with the dashcam 2-3 times deleted and does not me... Great in the meantime, please contact us at support @ vava.com regarding this so. You receive the device or any part of these technologies as `` cookies very well built and nicely.... We appreciate your effort in trying to troubleshoot the issue: we your... All of these terms and conditions or any part of these terms and conditions or any part these. Not appearing on the shipping label on the vava.com website stores, vava.com uses payment..., wifi, or services the default setting is 720p back up any media files from the cam. Cam about 2 years now there any way to get it recording continously without break. Cables are plugged in properly to your dashboard or windshield still not work, try formatting it to... Martin, we are sorry about the issue your issue: 1 another reference is https: //www.youtube.com/watch? &. Cord and wall plug as well to VAVA provide is encrypted and transmitted directly to Paypal follow up it. Models, there are also different micro USB Cables our website: the camera, a usb-c charging cable a.

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