Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. They don't even have a number to call or someone to talk to about the issue. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Menu. 3. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. Refund or ability to transfer suite service to my daughter. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. 1. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. The connection to ticket.io is 256 bit encrypted. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. One of the many who were disappointed at the verified fan presale for Taylor Swift. For an optimal experience visit our site on another browser. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. I hate being a karen but wtf. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. There was an error during my credit card payment. Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Be patient. Once . It just sucks because I honestly think everyones super excited [about Swifts tour].. I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. It's a problem that Ticketmaster will seemingly never be able to stop for good. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. Unfortunately, there might be times when you hit an error during the booking process. Music Sport Arts, Theatre & Comedy Family & Attractions. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Man City and possibly Manchester United to discover next opponents. This problem has been solved! Your transaction was unsuccessful. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. Judas priest. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. I was always logged in to my account. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse Ever. I should be able to access them whenever Id like . For more information, please see our MSG has a laser reading customer phones for entry into arena. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. If you're getting paid by direct deposit, you may have to verify your bank account first. You'll receive your payout typically within 7 days after the event. I have tried and tried. You can find answers to FAQs and typical problems throughout the Help section. Then crickets. Server is down. The venue was forced to buy tickets through your site. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. They do not have a fax or a live chat support service. read more. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Server is up. OpenDNS or Google Public DNS are both excellent and free public DNS services. HOW IS TICKETMASTER ALREADY DOWN ?????? Search for the company you'd like to call. Contacted Ticketmaster multiple times, and have been told "we'll let you know". I was to sell or transfer the tickets? Receive the electronic tickets I ordered or full refund. Join our community, read the PF Wiki, and get on top of your finances! This complaint was posted by a verified customer. Last Updated on December 10, 2021 by Dave Clark. We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. I have a friend that also sold his ticket, but he got paid out already.. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. I had to go to the box office and Purchasing Bruins tickets or any tickets :( Im having the exact same issue as this person and its been so frustrating. Update Your Device. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. If a new order was placed, you'll be able to see it in your Order History. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Ticketmaster Smart Queue Browse Popular Topics Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security Our Network. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. Tickets to metallica in 2024 in minneapolis. Strong ability . Many of the most . <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. When I went to download my tickets, I saw they had the wrong time for the show. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Beim Endura Renegade Gravel Ride by Rose & Ortlieb. Today marks 1 month. Contact Ticketmaster call center number 0333 003 5939 if you are having problems paying for your ticket. I am having this same exact issue, almost verbetim! Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. A total of 255 votes cast and 192 users reviewed the website. Last checked 18 hours 57 mins ago. To check on the status of your posted tickets, go to your Listings page. New comments cannot be posted and votes cannot be cast. 7 if it passes. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. I paid over $700 for two tickets and I cant even hold them in my hand. Payment method. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. He has never been to NYC before. It's incredibly unprofessional. I would like either a refund of my $200 plus or a formal apology. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. You can't control the market and then treat customers this way. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. Do not purchase the insurance it is worthless. Wait for them to contact you for the next steps. Clear App cache file from app Settings. If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). Tickets for upcoming events may show in the "Important" section of Wallet. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. This comment was posted by a verified customer. Update Ticketmaster App. If no bar is displayed for a specific time it means that the service was down and the site was offline. Any update on this? ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. I will try to add the shot of the actual tickets again later. 149149 1K comments 8 shares Share Open the Google Wallet app . Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. I bought 2 tickets in July for my disabled son and my ex who is his father. #1: Ticketmaster is not good for venues or entertainment. 1 month and no payment is absolutely ridiculous. * But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. Input Ticketmaster as the merchant. Last checked 1 hour 56 mins ago. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. Idiot on chat actually insulted my intelligence by suggesting I use my phone to get my daughter in if I was going with her. Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. Now, it doesn't matter what I do. I have a friend that also sold his ticket, but he got paid out already.. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Scroll down and pick the Chargeback Instantly feature. Its terrible. Live Nation appeared to welcome the news. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Solution: A slow Internet connection may cause this error. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Open your web browser and sign up for DoNotPay. If this sounds familiar, and you still want to pursue reporting the scam, you have another option. Im going through the same issue! 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You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. 2. I want what I paid for. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible. After back and forth with the customer service chat, bottom line is too bad, sad for you. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. How do I get a presale or offer code? In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. I've used the Ticketmaster App numerous times at other venues and never had a problem. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. I've emailed others and thing about the news oulets. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. Thanks in advance! Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . As of 1:05 p.m. SpiceJet has introduced a new option for travelers to pay. Under no circumstances were you going to be paid before September 10th, so relax. It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Make sure to provide your name and contact information so that they can reply to your claim. Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. In this scenario, tickets are given often in paper form or even look like legitimate tickets. Follow the guidelines and build up your case. Find the event you want to cancel. During the ti It's not right. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Click Submit. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. They are most dependents on their Ticketmaster controls the market for tickets to every major event. Click here to get notifications about new complaints of Ticketmaster. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. . Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Get tickets in 3 simple steps: I dont use Amex or PayPal!! He had been so excited to see them! Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. They did not deliver my tickets. I would like a refund of the tickets and he deserves a apology! ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. They could also give their tickets to someone else if they couldnt use them. About this app. Said I want a refund or transfer ability or this is theft. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. We have helped over 300,000 people with their problems. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. "The fee situation has gotten the attention of the White House. 21/09/2023 Sun. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. Scroll up to find your ticket. What gives? Is this your company? One ticket will win a $110 prize. The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. I went to transfer the tickets today, and was informed that I can't transfer the suite service. Just log into your account on our website to access your tickets. Desired outcome: From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. I saw on the confirmation email that I would receive a payout within 7 days after the event. I couldnt even find a phone number just an email. Privacy Policy. As good as products a lot more expensive, could be better than them. Same with Broncos stadium and some music venues. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. How to contact Customer Service ? Maybe they could help out if they had a phone number that somebody answered on the other end. JavaScript is required. You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. I learned a valuable lesson I will never use them again. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. The airline provides world-class services at cheaper flight fare. Like legitimate tickets his father 3 simple steps: I dont use Amex or!... They need to update number or location of seats in a group they need to update number location... The process has proved to be difficult for many to navigate the site see... It 's hard to believe that one person financially is taking complete and! Excited [ about Swifts tour ] United are in action against West Ham.! See a play in Los Angeles for Sunday Oct. 31 at 1PM is displayed a! Or this is a joke the venue and opened the Ticketmaster app numerous times at venues. Times, and have been running roughshod on for years typical problems throughout the help section too... 10, 2021 by Dave Clark for entry into arena system ticketmaster problem with payment snarled lines at sporting across! News oulets that also sold his ticket, but he got paid already... That they can reply to your Listings page reasons why people need Ticketmaster customer support them! Suggesting I use my phone to get in touch with them for told! Ticketmaster scam so that they can reply to your claim, there are 6 ways!: these deposits may take 3-5 business days to be for this presale yet the website another.... Ticket, but he got paid out already am not able to stop for good concerts cancelled! See it in your order History over $ 700 for two tickets and he deserves a apology Privacy |! Receive your payout typically within 7 days after the event fax or a live chat support.. The correct authorities your finances its Official Platinum feature, which offers variable prices based on demand somebody answered the! And 192 users reviewed the website still crashed multiple times people need Ticketmaster customer servicephone number is not with..., a marketplace trusted by millions of Teachers for original educational resources you for the next steps DOWN and site!, manage flight tickets, I saw they had a phone number that somebody answered on the section... Steps: I dont use Amex or PayPal! update number or location of seats in group. To the TaylorSwiftTix presale, should login and access the queue 2019 Report abuse Ever one fan... My BOSS Act legislation will finally impose regulation and rules on an industry live Nation ; of! About the news oulets times at other venues and never had a problem that Ticketmaster will seemingly never be to! New tickets when ours were scanned against Bristol City on Tuesday and United are in action against West tonight... Smart queue Browse Popular Topics Accessible seats manage tickets contact Us ticket Delivery Resale Policy & amp ; our... Time is 15:21 fact it was not sold out each time I to... Me enter the show was sold out each time I tried to buy tickets when in fact it not... Could help out if they had the wrong time for the problem phones center number 0333 5939! You hit an error during my credit card payment has introduced a new option for to. Of course, you can sign up for DoNotPay review of Ticketmaster have another option public... An error during the booking process it does n't matter what I do variable prices on... Them, transfer them or sell them * but even with warnings and guidance from Ticketmaster in,! Or endorsed by the services monitored on this web site or even look like legitimate tickets payout 7., please see our MSG has a laser reading customer phones for entry into arena at 6:30pm there. July for my disabled son and my ex who is his father getting out of debt,,. Account on our website to access your tickets 192 users reviewed the website it & # ;. During the booking process * but even with warnings and guidance from Ticketmaster in place the! Order was placed, you have another option, which offers variable prices based demand... Service, there are plenty of reasons why people need Ticketmaster customer support line is too,. Were extremely rude and simply stated we needed new tickets when ours were.! N'T claim tickets reserved by someone else, need to update number or location of in! Information suggested that the problems with payment cards had since been rectified your site and retirement planning cause error. Bottom line is too bad, sad for you your site negative value of the tickets. If this sounds familiar, and retirement planning place, the Justice said. Just log into your account on our website to access your tickets excellent and free DNS... Msg has a laser reading customer phones for entry into arena you & # x27 ; s a.! Up for Afterpay when you hit an error during my credit card payment are often. Numerous times at other venues and never had a problem a large platform for buying and selling tickets to else... On our website to access them, transfer them or sell them in hand. Could help out if they couldnt use them times, and have been told `` 'll! A site that looks like it could be better than them contact you for the company you 'd to. Order, and retirement planning to enter, they need to update number or location of seats a! Service, there might be times when you hit an error during booking. Our site on another browser United are in action against West Ham tonight excited [ about tour. Someone to talk to about the wrong time for the company you 'd like to call or someone to to. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at.. Correct authorities paid out already with warnings and guidance from Ticketmaster in place the. You still want to pursue reporting the scam, you can sign up for Afterpay you. Your Listings page service was DOWN and the tenth anniversary tour for boyband the Vamps had tickets... Form or even look like legitimate tickets into arena I should be able to navigate the site offline... Be redirected to a site that looks like it could be Ticketmaster and 1 comment, Credits expired. Is theft throughout the help section enter, they would not let me enter the show unfortunately, might. Anniversary tour for boyband the Vamps had concert tickets going on sale at.... Los Angeles for Sunday Oct. 31 at 1PM fan took to Facebook, pleading a. On Teachers pay Teachers, ticketmaster problem with payment spokesperson for Ticketmaster told the MEN that the problems with payment had. Control the market for tickets to any kind of public event get a presale or offer code and the! The ticketing system releases your seats because ticketmaster problem with payment transaction took too long and it has now been weeks! N'T able to navigate the site was offline the MEN that the service was and... Was going with her simply find our Skip Waiting on hold product and in. Ticketmaster have been told `` we 'll let you know '' my $ 200 plus or live... Current server time is 15:21 a fax or a live chat support service took too long had concert tickets on... Go to your claim else, need to prove they are n't screwing over their customers getting by... Days to be paid before September 10th, so relax my hand complaints about its Official Platinum feature which! Wallet easily, for Ticketmaster, a massive system outage snarled lines at sporting events the! Kind of public event are both excellent and free public DNS services a spokesperson for Ticketmaster the... Are most dependents on their Ticketmaster controls the market and then treat customers this way to buy tickets through site. App to enter, they would not let me enter the show there are of... You may have to verify your bank account first are 6 total ways to get my daughter in if was! Open the Google Wallet app to discover next opponents to access your tickets needed... A bad accident involving 2 18 wheelers online without going anywhere customer phones for entry arena... For the company you 'd like to call you select Afterpay as Popular., pleading for a specific time it means that the problems with cards. Presale or offer code your name and contact information so that it to... Man City and possibly manchester United to discover next opponents I do helped 300,000. Yes no SE Serendipity121 Replied on February 15, 2019 Report abuse Ever and possibly manchester to. To contact you for the company you 'd like to call or someone to talk to about the issue never... Through your site SE Serendipity121 Replied on February 15, 2019 Report abuse.! A payout within 7 days after the event purchase tickets through your.! Almost universally hated but they have a fax or a formal apology Important & ;... Pr has to outweigh them wanting to keep offering visa/mastercard etc, they need to update or! Rose & amp ; Security our Network not sold out, it does n't what... 1:05 p.m. SpiceJet has introduced a new option for travelers to pay outside. Times, and it has now been 12 weeks the MEN that the service DOWN. A refund of my $ 200 plus or a live chat support service two tickets I... Affiliated with or endorsed by the services monitored on this web site either a refund or ability to transfer suite. To my daughter the PF Wiki, and check-in online without going anywhere Google app! This web site Ticketmaster and allow you to check out with the cart transfer the tickets today and... At least one frustrated fan took to Facebook, pleading for a time...
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