More information on transfers for connecting flights. Virgin Australia has introduced brand new Economy fares: Economy Choice, Economy Flex and Economy Lite, which will all offer different booking options. Some of the best ideas in the world have begun life scrawled on the back of beer mats - and Virgin Australia is no different. T1 Domestic = VA0200 VA2499, VA 90209049, VA 91009199 (excluding VA1900 VA1999) T1 International = VA0050 VA0199, VA1900 VA1999 T2 = VA2500 VA 2999, VA9050 VA9099, VA9200-9499. Our Check-in guides below explains our Self Check-in steps to make sure you are prepared on arrival at the airport. * Guests who have booked withspecific service requestsmay be unable to check-in online. Virgin Australia customers can save by booking online at, Sheltered and supervised taxi rank located outside the terminal. All other airlines. Discounted Virgin Australia Lounge Memberships and offers year-round. 7kg per piece, 14kg total. Print a bag tagand attach it to your bag. All you need is an internet connection! Additional baggage fees will be refunded in the following circumstances: If youd like to purchase additional baggage to an existing booking, go to. Some things you can hand to us at the gate - like musical instruments and pushchairs. 1 year ago. The technology allows Virgin Australia to easily change operations to meet customer demand. When planning your arrival at the airport, please ensure you allow enough time to check in make your way through security and to the boarding gate. Check-in closes 30 minutes prior to departure. An infant is entitled to one piece of checked baggage, up to 23kg or 32kg, depending on your class of travel. Virgin Australia plans to introduce self-serve checkin kiosks and bag drop facilities at its terminals across Australia next year, under what CEO John Borghetti describes as "a very aggressive" schedule. Join or renew your annual membership to make sure youre all set for a great start to every trip. Virgin Australia's fleet includes a number of different aircraft types, all of which have slightly different operational limitations that affect the weight and size of the baggage they can carry. Long and short term parking is available with our partner Airport Parking. However, you still need to drop off any checked baggage at the counter in the allocated time frame. Mileage Plus members will include priority check-in, priority boarding, priority baggage delivery and a higher checked baggage allowance, and priority security clearance. Check in baggage for the hold. Open the Amazon Alexa app and search for Virgin Australia or visit the Amazon website. When departing from selected domestic airports , you may . To use our mobile site, please enable JavaScript. 13 67 89. Subject to space availability. Additional baggage feesmay apply. Yes, change or select your seat, but in order to reserve an exit row seat, you will need to check in at the airport. But remember that you only have a 7 kg weight allowance and a maximum of two litres of alcohol. BaggageServices is located in the Arrivals Hall, Ground floor. If you're flying Jetstar, you can include sporting goods and other bulky items as part of any checked baggage allowance that is included in your fare, subject to some conditions.. Your boarding pass will display the time that you need to be at the boarding gate. Virgin Australia. 52 visitors have checked in at Virgin Australia Bag Drop. Upon arrival at the airport, please see Virgin Australia staff to determine if kiosk check-in can be utilised for your booking or proceed to our traditional check-in counters. 7kg per piece, 14kg total. If you need more than two additional bags, you may purchase up to 9 bags at the airport, subject to availability. If you change your flight, and we are unable to carry your additional baggage for operational reasons; If we cancel your flight and cannot reaccommodate you; If we cancel your flight and can reaccommodate you, but cannot carry your additional baggage on your new flight; or. Baggage carousels are located in the Arrivals Hall. Visit the Airtrain website for more detail. Guests travelling on Choice, Flex and Business fares are not able to purchase additional checked baggage, but are entitled to the checked baggage allowance included in their fare, and any additional baggage allowances from their Velocity Status. Tab Panel Standard baggage allowances. When planning your arrival at the airport please ensure you allow enough time to check in. Additional baggage allowances for Velocity Silver, Gold and Platinum members do not apply when travelling on codeshare or interline services operated by other carriers. In addition to any checked baggage allowance included in your fare, you can add a maximum of two pieces of baggage at 23kg each per person before you arrive at the airport. FROM 24 HOURS BEFORE DEPARTURE. Carry-on baggage allowance: 1x115cm bag (up to 7kg); or, 2x105cm bags (up to 7kg combined total weight); or, 1x115cm bag plus 1x185cm non-rigid garment bag (up to 7kg combined total weight). Flight departures by terminal are outlined below: T1 Domestic = VA0200 - VA2499, VA 9020-9049, VA 9100-9199 (excluding VA1900 - VA1999) T1 International = VA0050 - VA0199, VA1900 - VA1999. Customer service at Virgin Australia is what sets us apart and bringing our people out from behind a desk will further empower them to deliver a new standard in service excellence. The new check-in system will later be extended to Virgin Australias east coast hubs at Sydney, Melbourne and Brisbane. OR. The new tags have your name and membership number on the inside. Domestic Check-In. The passengers receive their bag tags, heavy bag tag and bag receipts from a printer slot integrated into the top corner of the Corian skin. Pre-purchase additional baggage online or via our Guest Contact Centre before you check-in. Find out more aboutVisa and Passport requirementsfor specific destinations. Find out more about ourentertainment options on domestic services. Please allow 120 minutes on flights to/from Abu Dhabi or Los Angeles. I flew from T5 on Sunday (April 3) and was advised the day before to arrive "early." I got there at 9:45 a m. for a 1:50 p.m. flight. Recovered bags at Sydney Australia international airport to clear customs and recheck bags at the Virgin transfer counter. This is a huge improvement over the last bag tags; the new ones are now metal. View more information on meeting rooms within the lounge. 115cm total dimensions for the standard bag. If you are connecting to an international service after your domestic flight, Virgin Australia recommends you check-in 90 minutes before your flight to complete immigration requirements. See detailed map of the airline's current routes and read helpful user reviews. For example, a traveller might choose to take aboard one single bag of 7kg with total dimensions up to 115cm - or, to travel . Virgin Australia Terminal We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. Ask a team member for assistance. This page will direct you to useful information about baggage, including check in and hand baggage, baggage restrictions, and what to do if your baggage is delayed, lost or damaged. Love travel? More information on transfers for connecting flights. Multiple items held together will not be accepted as a single piece of baggage. Online check-in for international flights opens 24 hours and closes 90 minutes before your flight is scheduled to depart. Check-in will close 30 minutes before departure and you will not be able to check your bags after this time. If travelling internationally, please arrive three hours ahead of your flight departure to check in via our check-in counters. Already checked in online? Information monitors display flight carousel numbers for baggage collection points. In line with new health and safety measures, cash will no longer be accepted as a form of payment at the airport. Virgin Australia recommends that you check in 2 hours prior to departure. 28 self-service kiosks where passengers can check-in, print boarding passes, add bags and print baggage tags, 7 service pods where a Virgin Australia ground crew member can support any passenger in need of assistance with check-in, boarding passes and baggage tags; and. Guests travelling with checked baggage can then proceed to the Bag Drop line where Virgin Australia team members will ensure an expedited bag drop experience. To Check-in via Alexa you need to include our Velocity number in the booking and link your velocity account Alexa. This is the version of our website addressed to speakers of English in Australia. Tickets start at $10* and can be purchased online, at the station or by swiping on and off with a go card. To provide easy access for airline staff to replace paper stock or correct a paper jam, a full height slide out drawer was developed. We have a 7am departure out of Christchurch for Sydney with Air NZ and they have advised check-in 90 minutes prior to departure time. If you require additional baggage, we strongly recommend purchasing additional baggage before arriving at the airport. 20 Feb 2018 by Craig Bright. If you have opted to receive your boarding pass via SMS or Email, enter the mobile number or email address in the field provided. Business Class guests enjoy an increased complimentary baggage allowance and Priority Baggage delivery. Phone up VA and ask if it has been handed into VA large items/lost items, if you haven't gone that way yet. Thanks! Melbourne airport is approximately 22 km from the CBD. For travellers choosing to book an Economy Choice or Economy Flex fare, they'll get 23kg of checked baggage and seat selection included in the cost of their ticket. Business Class isnot available on all international short haul. Jun 1, 2021. One standard piece and one suit pack. Checked Baggage Fees, Go to footer note; Carry-On Baggage, Go to footer note; . Taxi services are located outside all terminals. Just make sure you've paid for any additional baggage if it exceeds your standard allowance. Download the Amazon Alexa app from theApp StoreTMorGoogle PlayTMstoreto get started with the Virgin Australia skill, then follow the steps below. Pre-purchased baggage may only be purchased if you are travelling on a Virgin Australia ticketed and operated flight. When packing your bags, please consider what is permitted, what is forbidden and what is restricted. Find a contact. QFF Award CX flight confirmed and then wait listed, what are my next steps? Experience 24/7 customer support as you find the right travel insurance, car hire, holiday package or hotel for your next trip. 7kgs total with maximum dimensions: 48cm long, 34cm wide, 23cm deep. Overweight baggage fees may apply. Size restrictions apply and will vary, depending on the type of aircraft you are flying on. Yes, you will be able to access a mobile boarding pass or print your boarding pass at home but will have to drop your bags at a Virgin Australia bag drop counter. A 4-8 minute walk to the terminal. The drawer also providing access to a waste bin for the backing paper from bag tags. Using your 6 letter booking reference, check-in at a kiosk to print your boarding pass and bag tag. For items that are over the maximum total linear dimensions, please refer to oversized and fragile items. Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. Opens daily from 60 minutes before first Virgin Australia flight departure until last Virgin Australia flight departure. For bags to check, you will be able to access a mobile boarding pass or print your boarding pass at home but will have to drop your bags at a Virgin Australia bag drop counter. Fares (and tolls) are approximately $45-$60AU one way. (Lost passport enquiries only) Talk to Alexa You are traveling in a group that is less than 10 people. Brisbane CBD is approximately 12 kilometres from Brisbane Airport and there are plenty of convenient options to get you to and from the centre of town and beyond. Our kiosk check-in facilities are available at selected airports. Virgin Australia customers can save by booking your. Adelaide SA 5000. Check Virgin Australia flight arrivals into Brisbane Domestic Airport. Guests requiring assistance can be escorted to and from departure/arrival gates. Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Their website stated any check in baggage must meet the dimensions of length + width + height): 140cm (55in), however upon measuring my suitcase, it totals to 155cm. As a Business Class guest you are invited to board the aircraft first, or at your leisure. We have a 7am departure out of Christchurch for Sydney with Air NZ and they have advised check-in 90 minutes prior to departure time. Since i plan to rent a car during my trip at Auckland, can i check in my luggage 1 nights before the departure time? Melbourne International Airport Airport Drive, Tullamarine VIC Australia, Domestic: Virgin Australia operates from the Virgin Australia Melbourne T3 Terminal located at the left end of main airport building, directly adjacent to the International Terminal. 94 helpful votes. Available cabin classes and fare types will be displayed in the booking panel when you book your flight. . When departing fromselected international airports, Business Class guests may take advantage of the dedicated Priority Boarding lane (available at most gates). We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. If you do not have the correct travel documentation, you may miss your flight and forfeit the fare paid. My flight number wasn't yet listed for check in/bag drop but I stood in line anyway. For international flights: Online check-in for international travel will open 24 hours prior to your scheduled flight departure, and close 90 minutes prior. 7kgs total with maximum dimensions (standard piece): 56cm long, 36cm wide, 23cm deep and (suit pack): 114cm tall, 60cm wide, 11cm deep. Additional baggage fees may apply. T1 International: Virgin Australia International flights arrive/depart from Terminal 1 International including flights for Christmas Islands and Cocos Islands. Choose to receive your boarding pass via SMS, Email, Passbook (where applicable), or print. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53507759', '');}, 'log_autolink_impression');flight departure. Step 3 - Retrieve your booking via your Velocity log in. Virgin Australia Airport Check In For domestic flights, the check in time limit for closure is 30 minutes before scheduled departure of flights. Singapore Airlines new global brand campaign features its cabin crew, Amsterdam Schiphol trials autonomous wheelchairs, Vistara starts flights to New Goa International airport, Qatar Airways introduces electronic bagtags, Frankfurt to introduce biometrics throughout the airport, Philadelphia installing facial recognition for departures, Leeds Bradford Airport chooses Elenium for check-in hall upgrade, 14 hybrid desks which can be switched from self-service bag drop to full-service, traditional counters within five minutes, unique swivel technology engineered on each of the 14 monitor screens to accelerate the changeover process. Select a check-in option below for more information on checking in for your flight. The sum of length, width and height of each checked baggage must not exceed 158cm (62 inches). Prices are inclusive of taxes and airline surcharges. Guests requiring assistance can be escorted to and from departure/arrival gates. If you are travelling with non-standard items such as musical and sporting equipment, please refer tooversized and fragile items. Lounge Access is subject to the conditions of entry. For tickets or connecting flights operated by other airlines, additional baggage may only be purchased at the airport on the day of departure. The resulting form invites touch, the tactile look and feel of Corian is like no other surface material, and why it was chosen for this application. Failure to adhere to check-in times, may result in you missing your flight and forfeiting the fare paid. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53484224', '');}, 'log_autolink_impression');flight from Auckland to Melbourne will depart at 06:30am, and according to the Virgin Australia we will need to check in at least 3 hours prior to the departure time, that means 3:30am!! Business Class guests enjoy an increased complimentary baggage allowance and Priority Baggage delivery. #MatesRates: Monthly sale for people travelling in groups of 2-9 people. Re: Bag drop at Heathrow, Virgin Atlantic. For domestic flights, gate closure will occur 10 minutes prior to departure and our aircraft will not be held at the boarding gate for late guests. * Guests who have booked with specific service requests may be unable to check-in online. Failure to adhere to check-in times, may result in you missing your flight and forfeiting the fare paid. Virgin Australia Self Check-in Kiosks are available at Brisbane Domestic Terminal, where guests can print their boarding pass and bag tag before proceeding to a bag drop counter. Business centre services are currently unavailable. SeatGuru was created to help travelers choose the best seats and in-flight amenities. If you're travelling with an infant, you may check in a 23kg bag as part of your special item baggage allowance (except where you are flying on an Economy Lite fare). Higher baggage rates will apply at the airport. Ask a team member for assistance. entertainment options on domestic services. Automatic teller machines (ATMs) are located throughout the terminal. If you have multiple bookings available for check in, select the one you would like to check in for. For domestic flights, check-in will close 30 minutes before departure and you will not be able to check your bags after this time. Options include: For more information and to book please visit bne.com.au/brisbane-airport-parking. more, You seem to have JavaScript disabled. You may also check in and pay for bags at the airport. T2 = VA2500 - VA 2999, VA9050 - VA9099, VA9200-9499. Virgin Australia operates as a full-service airline. Australian Border Force. Link your account Drop off your checked baggage. Planning your arrival at the airport on the type of aircraft you are travelling with items... Counter in the booking panel when you book your flight last Virgin Australia skill then... Board the aircraft first, or at your leisure and will vary depending! 7 kg weight allowance and Priority baggage delivery internationally, please refer to and. ( and tolls ) are approximately $ 45- $ 60AU one way requestsmay be unable to check-in,... 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More aboutVisa and Passport requirementsfor specific destinations English in Australia Sheltered and supervised rank... The time that you need more than two additional bags, please consider what is restricted to oversized and items. Payment at the airport flight departure your bags after this time allow enough time to your. Transfer counter in groups of 2-9 people confirmed and then wait listed what! Also check in below for more information and to book please visit.. Of baggage t1 international: Virgin Australia flight departure and to book please visit bne.com.au/brisbane-airport-parking,! Who have booked with specific service requests may be unable to check-in times, may in!, you may miss your flight is scheduled to depart your scheduled departure flights. This is a huge improvement over the maximum total linear dimensions, please tooversized. Pass via SMS, Email, Passbook ( where applicable ), or print boarding gate at a to... 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