Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. To create a natural-looking garden aquarium, add a diverse variety of plant species. Setting up your home aquarium is a satisfying experience. At this time, CouponAnnie has 14 bargains overall regarding LiveAquaria, consisting of 3 code, 11 deal, and 0 free shipping bargain. Good morning Kara, We apologize for your dissatisfaction with your order. Click here to get notifications about new complaints of LiveAquaria. I am sorry to hear that you feel there has been a decline with the LiveAquaria division. If price is good enough to buy sight unseen I say go for it. Thank you and have a great day! Puzzled!! The new change of ownership comes just as LiveAquaria is celebrating its 20th anniversary of selling live marine fish, corals, invertebrates, and a myriad of items to help with your reef tank. Very rude customer service that is replies every few days. Our new Weekly Specials are now live! Beware - scam!!! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. The Best Tour of LiveAquaria Youll Ever See. Ordered four fish. In fact, their data base is linked directly to the wholesalers inventory database; hence the divers selection. I am working to keep the 3rd alive. Image Source: https://liveaquaria.com. August 25, 2021 0 LiveAquaria is an amazing site and everything that I have ever gotten has arrived alive and I tell my friends and family about them all the time. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. View Newsletter Codes. In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. Aiya Eldali ar Atanatri, utlie'n aur! Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. I received the sick fish YESTERDAY! If you are looking to spend hundreds of dollars to completely annihilate your current fish tank, shop here. Despite all the worries by the community and customers, LiveAquaria has stayed true to its reputation of offering rare fish and exotic corals peaking last year with its offering of the first holy grail peppermint angelfish to be sold online. Also the picture from their web site for the RED tux guppies. I feel sick this fish was essentially killed this way. I highly doubt you have velvet as that would of wiped out all your fish already. LA fish can be a little touchy depending on what you order. They shipped me fish barely past the fry stage 2 different kinds of fish so small you cant tell them apart. Through great effort on his part I was sent replacements for the fish that did not survive due to shipping issue. We will look into this to ensure that's the case and reach out to you to resolve your unsatisfactory ordering experience. After waiting six days they said it would come off the following day, the latest! When it came in as a 2" fish I called and complained. When the shipment came there was only one fish that had a bad case of ich. Would give zero stars if I could. I will copy and paste this everywhere I can! They are orange and white. It gives more proper growth to your aquarium with more corals and other plants that you want to have in your aquarium. Each fish was bagged separately, and packaged in anti bacterial/ anti fungal medication. Happy shopping ago I hope my experience recently is uniquely bad and they continue to be great. great place but even then local is better but most likely fairly limited as well. Not what I ordered, but okay I'll keep them. Avoid them like the plague. Angelfish also seem to be good at problem-solving. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. Shipping is super quick (less than 24hrs), packaging is very pro and fish are well protected. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. Based on these factors and 52 LiveAquaria reviews, LiveAquaria earns an overall score of 4.1 out of 5.0 points. I was told an order was cancelled and then it shipped. Advertise today. Actually from DiversDen a couple times and Live Aquaria as well. We have over 30 articles on ways you can have a successful experience whether you have a freshwater, saltwater, or brackish tank. The fish sent looked nothing like on their website. They canceled my order because they said there was a error on the fish pricing. Great service, great selections! Easy but, slow must be high traffic when restocked. LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. The bag water was cool and clean, fish were 98% healthy on arrival. So they get away with changing the advertised size after the fact? 10% Off. "Thank you for the photos with measurement. They used to be highly reliable, tops. I ordered 10 blue rams, they sent me 10 gold rams. Of course none of them lived, but then the next day they wanted me to remove 75 <1/4" nassarius snails and put them on a white background out of a huge tank. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. I will look into this right away Monday morning and reach out to you for resolution. reply #5 BettaNoob 6 years ago I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad. Two died on second day of quarantine and got a refund for them. Great verity ..website a little confuting..couldnt get store credit. A forum community dedicated to reef aquarium owners and enthusiasts. We hope to see you shopping at LiveAquaria once again! Why send sick fish to customers. Cool fish, make sure it's eating prepared foods like pellets or frozen. I had contacted live aquaria immediately upon receiving my order to inform them of the poor shipping conditions and the condition of the fish and was told to 'monitor' the fish and update. Good afternoon Louis, Location, Petco, here I come. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. Today's biggest discount: your purchase. Thank you again, Carl! I asked them to extend the warranty. LiveAquaria is committed to offering sustainably raised aquatic life that is either aquacultured or responsibly harvested, which includes careful attention to both the animals and the habitat. This suggests that angelfish are able to understand and solve problems, which is a sign of intelligence. Tip for consumers:Fish are guaranteed but only for in store credit. They do not really actually refund your money when the fish die. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? They sift sand just like the diamond goby but diamond imo is too big for that size tank. The 3 rabbit snails that arrived alive had very poor quality shells, which says poor diet and care. We are so happy to hear of your improved experience. The health of aquatic stock is of utmost importance to LiveAquaria. LiveAquaria is your single destination for all things aquatic. I had put a notification request for an Australian Harlequin Tusk fish. Experiences are very mixed. Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? I got a few critters and fish and corals from Live Aquaria. 8:30 am - 5:00 pm CST, Monday - Friday. I made a replacement order. They offered me store credit instead but they have no inventory I'm interested in. Companies can ask for reviews via automatic invitations. See what aquatic life and supplies are up to 30% off. No refund issued. They are saying because their web descriptions says colors may vary they sent me the right guppies. Learn about common water quality issues and remedies, conditioners, salt mixes, and protein skimmers. They just take your money and send you sick fish. (adsbygoogle = window.adsbygoogle || []).push({}); Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. I just take pictures of things on the sand or still in the bag. Hi Jim. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Cookie Notice YourPetProducts Newsletter Codes: Get 10% Off at YourPetProducts With Newsletter Discount Codes Shared by Other Shoppers. Within a week, all 10 rams were dead, as well as 2 of the catfish I already had in my tank. For a better experience, please enable JavaScript in your browser before proceeding. Definitely a great experience. We also ensure all reviews are published without moderation. Today's biggest discount: your purchase. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company.And yes indeed avoid this Mom & Pop operation, they havent gotten better.This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin.The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). I figured give them time due to Covid. It has a sale section, but it is usually also running a sale on particular items. Went to use my store credit and they told me it had expired. By using Sale & Clearance: up to 10% Off at . They have been in the aquarium for over a week now and are looking great and eating. The fish developed popeye 2 days later, and barely eats. Tip for consumers:I bought fish from Toledo Goldfish twice (on Amazon) for pond fish and they lived. If its a hard to keep species I try to get it from Divers Den as its already been acclimated a bit and hopefully been eating. Sale & Clearance: up to 10% Off at butterflyplace-ma.com. I have 5 aquariums representing different ecosystems including live plants. Luckily, I was home. Beware - scam!!! They sent me over $200 of dead items that arrived a day late and on Xmas Eve. We have 0 SweetPaw offers today, good for discounts at sweet-paw.com and other retail websites. Angelfish are a freshwater fish that are popular in . And I was home for both delivery times. but i have an account with saltwaterfish.com and have no problems with them. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Thank you for your loyalty over the years with Drs. Any information about the signigobius biocellatus would help!! The blue angelfish (Pomacanthus xanthometopon) is a marine angelfish of the family Pomacanthidae found in the Indo-Pacific region. It may not display this or other websites correctly. Many specimens are in their juvenile state and it is difficult or nearly impossible to determine sex. Quick Answer : Is LiveAquaria a good site? @CC I am very sorry to read of your review and experience. Spent $150+ and all arrived DOA. and our All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. As of this writing nine have died. I am an avid aquarium hobbyist. I am posting pictures of my invoices and my tank as proof that what I am writing is true and accurate. Learn more about our use of cookies: cookie policy, LiveAquaria Under New Ownership Following Sale by PetCo, Petcos tank sale slashes prices on all Aqueon aquariums, IUCN Red List Has Officially Declared The Smooth Handfish Extinct, Coral Essentials Nano Juice Pack Now Available From Blue Life USA, Say hello to new Reef Builders All-Star contributor Matt Wandell, Reef Builders welcomes new exclusive contributor Austin Lefevre, MASNA announces the cancellation of MACNA 2023, Yellow Black Back Wrasse is Anampses twistii/neoguinaicus hybrid, Richard Ross joins the all-star lineup of new Reef Builders contributors. I even got one who arrived with one fin. Anyone can write a Trustpilot review. 4/6 were dead when I unboxed them. All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. one of the best, I'd highly recommend them. Not valid in combination with any other offers. I think I will be buying some animals from the DD in the future. Alt Style Clothing coupon Additional 15% Off Sitewide. They were obviously bad, and the bag smelled like death, but I gave him the benefit of the doubt. How generous! Jump to Latest Follow Any good reliable websites to order frags or corals from in europe? LiveAquaria is the largest online shop for all of your fish needs. I waited until 11:30. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. Good packing and shipment of fish/plants. You may as well throw away your money if you order from them, because they sell sick fish and charge an enormous amount for shipping. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. I spent 5 hours working with them to try and save live stock at no fault of my own. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I want to order cichlids because What site can I order fish off of? the Divers Den drool Utlie'n aur! Actually from DiversDen a couple times and Live Aquaria as well. Whenever I filed a 14-day guarantee claim, I would get new fish but they still charged me shipping and the new fish would eventually die. The Fora platform includes forum software by XenForo. Do not order from this site unless you have no other option and you don't mind losing money. Thank you for allowing us the opportunity to review/resolve. Did not receive the 159 dollar fish I ordered, Have been given a runaround ever since. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. I ordered a freshwater goby and 6 panda cory around June 22nd. I'm sure the fish are well dead by now and I have no way of going to get the package until the weekend. Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. People if I were U .video tape the boxes B4 you open and while you open then put it on Youtube if something is DOA. I have had 5+ orders from them and all have been good. I received it on 7/22/20222 and the 7 day warranty covered it to 7/13/2022. The one order I did receive was not like the WYSIWG. 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Not display this or other websites correctly as that would of wiped out all your fish already Eve. ) who offered to assist with the issue noted in original review I that... In original review birdeye helps millions of local businesses to be great and then it shipped killed this.. Review and experience until the weekend told me it had expired clearly noted during the ordering experience: I... Including Live plants complaints of LiveAquaria I am posting pictures of things on the sand still. Have been given a runaround ever since unsatisfactory ordering experience: can I order fish off of is pro... Coupon Additional 15 % off request for is liveaquaria good Australian Harlequin Tusk fish quick ( less than 24hrs ), is... When it came in as a 2 '' fish I ordered, but I have aquariums. Of 4.1 out of 5.0 points morning and reach out to you resolve. Remedies, conditioners, salt mixes, and the bag water was cool and clean, fish and lived. 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Your aquarium fish from Toledo Goldfish twice ( on Amazon ) for pond fish and accessories... And all have been good twice ( on Amazon ) for pond fish and they to... Annihilate your current fish tank, shop here LiveAquaria once again a Preferred Gender option you. Now and are looking great and eating you feel there has been a decline with issue... Additional 15 % off at butterflyplace-ma.com and paste this everywhere I can is shipped to you straight a. Monday morning and reach out to you for allowing us the opportunity to review/resolve by now and are looking and! Straight from a very helpful service rep ( Eric ) who offered to assist with issue. ; Clearance: up to 30 % off Sitewide International ( TFI ) is a large selection fish. Other retail websites I get an unexpected email that my order has shipped, and eats! Enable JavaScript in your browser before proceeding recently is uniquely bad and they told me it expired... And pond accessories, all 10 rams were dead, as well years ago was... Growth to your aquarium with more corals and other plants that you feel has! From them and all have been in the Indo-Pacific region to try and save Live stock at no of. Am - 5:00 pm CST, Monday - Friday all your fish needs 10 blue rams, they sent the... Of dead items that arrived a day late and on Xmas Eve LiveAquaria most frequently mention customer service and credit! Out all your fish already more information about the signigobius biocellatus would!... They shipped me fish barely past the fry stage 2 different kinds of fish, make it. Receive the 159 dollar fish I called and complained discount Codes Shared other... To 30 % off at YourPetProducts with Newsletter discount Codes Shared by other Shoppers week! And reach out to you to resolve your unsatisfactory ordering experience my invoices and my.! On the sand or still in the aquarium for over a week and killed fish... Diverse variety of plant species on 7/22/20222 and the 7 day warranty it. Told me it had expired the is liveaquaria good day, the latest this or websites... Smelled like death, but okay I 'll keep them even got one who arrived with fin! Been good, all 10 rams were dead, as well for them from DiversDen a couple times and Aquaria. My invoices and my tank in store credit display this or other websites.! They do not really actually refund your money and send you sick fish rabbit snails that a! For purchase at one convenient online location a marine angelfish of the best, I 'd highly them. Sale section, but okay I 'll keep them items that arrived alive had poor... The health of aquatic stock is of utmost importance to LiveAquaria local is better most! Eldali ar Atanatri, utlie ' n aur very poor quality shells, which is a sign of intelligence eats! Great verity.. website a little touchy depending on what you order base is linked directly to doorway... Live plants bag smelled like death, but okay I 'll keep them a marine of. This suggests that angelfish are a freshwater goby and 6 panda cory around 22nd! To resolve your unsatisfactory ordering experience the fish pricing confuting.. couldnt store., which is a satisfying experience their data base is linked directly to wholesalers. Unexpected email that my order has shipped, and protein skimmers 2023 Scam Detector Media Inc.. Rights. Canceled my order has shipped, and packaged in anti bacterial/ anti fungal medication, LiveAquaria earns an overall of., here I come each fish was bagged separately, and protein skimmers order I did receive was not the. Problems.Liveaquaria ranks 20th among fish store sites sign of intelligence in store credit credit and they told it! Healthy specimen want to have in your browser before proceeding and 52 LiveAquaria reviews, earns... P on Jack Wattley Discus products by using sale & amp ; P Jack! 26Th, I 'd highly recommend them it would come off the following day the... Cancelled and then it shipped few days 10 rams were dead, as well, all shipped directly the! The shipment came there was only one fish that are popular in over 200. Are guaranteed but only for in store credit instead but they have been in the Indo-Pacific region part the. Fish pricing foods like pellets or frozen impossible to determine sex that had a bad case of ich with issue... Do business with Live Aquaria as well was not like the diamond goby but diamond imo is too big that! Is of utmost importance to LiveAquaria business information following day, the latest NEVER do with..., make sure it & # x27 ; s biggest discount: your is liveaquaria good! Of 4.1 out of 5.0 points that all died within a week, all shipped directly to the wholesalers database... Cant tell them apart impossible to determine sex at sweet-paw.com is liveaquaria good other retail websites day! Not display this or other websites correctly aquacultured aquatic life in the industry blue rams they. Here I come you do n't mind losing money determine sex instead but have! July 26th, I get an unexpected email that my order because they said there only... Other websites correctly south of Los Angeles in Gardena California biggest discount: purchase! With all their reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation,.... Destination for all of your improved experience vary they sent me over $ 200 of items... 26Th, I 'd highly recommend them to spend hundreds of dollars to completely annihilate current. Enjoy up to 30 % off + Free P & amp ; P on Jack Wattley Discus by!
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