In this case it is your choice, but if you want to make the return and you talk to SHEIN you may have to return the money or maybe not, depending on how they decide at that time. 2.Find the order in "My Orders", click the "Return Item" button. All Rights Reserved. Follow the final steps and choose the option for your return. Here is the step-by-step guide to returning your item to Shein. Now read below how to return products items back to SHEIN. How do I return it . The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . On the other hand, it can also turn out unpredictable. When opening your order carefully cut across the top of package. Follow these steps: Login to your SHEIN APP or account using your email address and password. Within 45 days after purchase, you can request an exchange using your Shein account. Hi how can I do a return without a printer? And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. Shein accepts returns on most items, as long as you return them within 30 days of receipt. You can return items purchased from a store or website online. Continue with Recommended Cookies. % of people told us that this article helped them. Because sometimes SHEIN has accepted returns without original packaging. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. On Shein from OnlineShopping. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. So, if you got this type of free service then dont feel suspicious. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. I live in the United States and love to shop in retail and online. 1. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. Step 1: Sign in to your Shein account and go to the My Orders tab. Please do not send your return to the address on your package. SHEIN is the world's largest online fashion retailer, with an impressive selection of casual and luxurious clothing. Many of our readers have successfully obtained their refund by following our detailed steps. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. SHEIN has one of the simplest return procedures there is, so there is no hassle. See Also: American Eagle Return Policy: Time to Fully Understand It. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. Never again! This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. idk what to do tbh guess I will wait it out, Just happened to me too. Basically, it happened to low-quality or low price items. [2023], Sinsay Reviews: is the clothes reliable to buy? Shein returns are simple and direct. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. So the situation is as follows; you ordered a cloth on the SHEIN app. Once your returned item is received, the refund will take a few days to finalize. Shein allows their customer to return items via mail within 45 days of ordering online. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! this is randomly selected by our system and is not applicable to all.) Click the "Return & Refund Record" link. But it is totally depend upon SHEIN order management system. Once you open the order page, you'll see all the items in that order listed together. Many SHEIN customers have faced this situation and they have been left puzzled for days. Therefore, if you are not happy with your purchase then here you will get full information on how to return SHEIN clothes for free. First-time returns are free. i just got the same thing when i tried to return 2 $25 dresses. So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. Let me know in the comments. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Then just drop it off at your local post office or arrange a USPS pickup from your house. If you can't find your retailer, check our FAQ page. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. Return all funds to the same card used to make the original purchase. Same thing just happened to me. SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. First, you need to visit SHEIN official website and log in to your account. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. 4.Select the return method and refund method, then please package up the item (s) to be returned in the original packing. You are responsible for paying the shipping for any returned item after the first. Their customer service guy told me I can keep my jeans. Cosmetics You cant return cosmetics if you break the hygiene seal. If an item is marked as non-refundable at the time of purchase, you cannot return it. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. We and our partners use cookies to Store and/or access information on a device. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. See Also: Is Shein a Legit Company? If you dont like it, you can ask for a refund. Does anyone have Sheins USA returns address? I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. The clothes are poor quality, should have realised this from the price. Your cashback platform Megabonus. Press question mark to learn the rest of the keyboard shortcuts. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"