Dont even dare to purchase from them again . In this post, well focus on the first four items above (1-4) because these are what we have personally experienced before. Airasia did not refund my money after they cancelled my flight. Is this your company? They closed all my cases submited towards D553WQ. 1.Confirmation:P52CQM I can communicate in English and Mandarin well. AK0010 Your email address will not be published. Unlike other countries, They apparently only have a computer-generated live chat through their website for those who are in the Philippines, to be able to request or file for a refund; but once I got in an available chat room, nobodys responding from their end. I requested for full refund. Your session has expired, please type in Main Menu to try again message. They have not refunded my 2020 cancelled flight. Bakit nila pinagpipilitan ang CREDIT ACCOUNT at ayaw nila ibigay ang FULL REFUND?? I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. Desired outcome: Using live chat with AVA does not work, as well. Well worth checking for current behavior from any company. Copyright 2022 The Poor Traveler Itinerary Blog. 679. I still dont get my money back as of now. Any of these may not be reproduced on another blog/website without the author's expressed written consent. Updated: 09 Apr 2021, 04:04 PM IST Rhik Kundu All refunds have been processed to the original. Source: support.airasia.com. For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. I havent received my refund yet. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. o One (1) or more guests did not board the flight (s). No refund money to ixigo till now. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: As one of the world's largest airlines flying close to 100 million passengers per year before Covid, we have seen an unprecedented volume of queries, averaging around 200,000 daily during the peak period. We use cookies to give you a better experience on AirAsia.com. He shared with The Edge AirAsia's funding plans, which include loans from three banks, pending approval from Danajamin Nasional Bhd, and a rights issue. Hi, were you able to get your refund? All in all, just no. In total we received USD1.80 billion in refunds requested by guests since 2020. Some AirAsia passengers, including from overseas, asked why Loke had not taken the opportunity to address the issue of flight delays, cancellations and problems with refunds reported since 2020. Hi, my flight is on march 23 etd 00:30 mnl -dvo. Pls help kabayan, baka you have contact. I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). Marami sila arte at wala silang contact number not like cebu pac and PAL . I need to know ASAP. Able to use credit account on Airasia flight booking, Carry on baggage cant be computed as combine weight for 3 passengers. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Thank you! I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. At Tony Fernandes' interview by The Economist columnist Dominic Ziegler, one question came up repeatedly: How much lobbying is there by businesses to call for Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. Tried many times to get refund but just get invalid claim due to flight not being cancelled by AirAsia. Wala kasing makausap na totoong tao laging si AVA haha. Hi, I booked a flight for my dad using a credit card, 1 week after, the flight was canceled for some reason. At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. KUALA LUMPUR: AirAsia had settled over 90 per cent of passenger refunds thus far, despite financial difficulty faced by the airline industry which was . Sub: Final Notice Before Legal Proceedings Urgent Payment required from AirAsia not providing clients I am willing to be place anywhere. within 2mins and still get this Bummer message. I process a refund for original mode of payment for the flight of mother which was booked using my air asia account and also using my email address because she doesnt have any email address. Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. This blog is designed and arranged by Happtone.com. But months after the low-cost carrier resumed flights following the lifting of interstate and international border restrictions for Malaysians in October, hundreds of customers have taken to social media to complain of poor customer service and long waits for refunds. Enclosed herewith the photo to proved the damage luggage. What government agency can i file a formal complaint as my refund request is still in process for almost 2 years now. PLS MY AIR TICKETS 18 MARCH DELHI TO KUALAMPUR AIR ASIA FLIGHTS D7183 PNR NO DRUM4Y PLS CANCAL & REFANDS Learn more about his personal journeys at, How to refund airport tax or terminal fee, HOW TO GET A REFUND ON TERMINAL FEES & TAXES: Cebu Pacific, AirAsia, Philippine Airlines, CEBU PACIFIC: How to Get a REFUND for Canceled or Rescheduled Flights, How to Easily REBOOK your CEBU PACIFIC Flight Online, CEBU PACIFIC: How to Convert Your Ticket to a TRAVEL FUND, 8 INSIDER TIPS: How to Book PISO FARE Flights Successfully. Landed around 2.30 pm Desired outcome: Air asia are impossible to contact in any way. If you could help me. Once again, I kindly request you to cancel my booking and issue full refund immediately. . Our flight is cancel by airasia. Hi Will, like you, Im still waiting for my refund. Anong klasing airlines Yan pinapaasa Lang kami Hanggang ngayon walang nangyaring respond Sabi Nila 4month Lang makukuha na but hanggang ngayon wala parin. Desired outcome: I DONT WANT TO FLY WITH THEM EVER AGAIN. Its been 14 months. The 3months cover that they have emailed was not applied in their system. Thanks for your comment. Looking for answer as well. Check out airasia.com and get only the best deals today! it can only be used by rebooking a flight. He has three passions in life: social media, travel, and movies. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. AirAsia is set to resume its scheduled domestic flights commencing with Malaysia on 29 April 2020, followed by Thailand (1 May 2020), the Philippines (1 May 2020), India (4 May 2020) and Indonesia (7 May 2020), subject to approval from the authorities. Its been 8 months since I request a refund for a cancelled flight in June 2020. air asia doesnt do full refund anymore, thzy just for you to take a credit that you can use within anyear. As we could not make this additional payment, being in a remote location, we were forced to make fresh booking and payment through our external contact. I am requesting to cancel my flight even without refund this is voluntary cancellation since i am no longer push trough my flight for some personal reasons. Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest. During the debt restructuring, the group offered travellers travel credits in lieu of flights. Hope this helps us all. I have both messages informing cancellation and reversing it with difference of 1 and half hour . 2020 AirAsia Group Berhad. . Need. I always choose the original form of payment. Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. A new menu will appear. How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. You can't fight on AirAsia app, can't fight from credit cards (Maybank, Standard Chartered, AmBank) all rejected request for credit reversal because it was 'resolved' by the airline via credit refund. There might be a time limit eg 90 days from purchase date. I am livid!!!! Im having the same problem now and AVA is so Dear officer, 1 / 10 Air Asia has a strict policy that needs to be adhered to. i pestered airasia on twitter every other week/month for my refund. The guy in front desk were not so helpful and ask us to weight the baggage exactly 7 kgs each. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. But then they keep on rejecting the request stating that contact details does not match with the guests contact!! It is now May 2022, still In progress. Or is the status still in process? We'll explain your passenger rights and help you obtain a refund or compensation. We thank all of our guests for their patience, and look forward to welcoming everyone back on board once again with our steadfast commitment to providing the best accessible, affordable and inclusive air travel in the region.. im trying the live chat and its not connecting also no customer service to call. AirAsia told Al Jazeera the airline is engaged in ongoing dialogue with consumer regulators across the region to ensure compliance with all local regulations. It does not take days or weeks to receive the refund lol. Ambitious person and love challenges. He is a Chartered Accountant and was an investment banker. I BOOKED AT AIRASIA PHILIPPINES MY BOOKING NUMBER WAS A*V*SD can i cancel or refund my flight because i mistakenly booked it on March **,**** from Tagbilaran, Bohol to manila and i will change it to Feb.**,**** from Tagbilaran, Bohol to Iloilo . Return 29th March, 2020. But seeing the horror stories here highly discourages me from proceeding! Gusto ko rebook Kaso wlang email na dumating sakun Hi Roger, did you get your refund already? During March of 2012, Air Asia has decided to scrap the long-haul . Its been 6 months. Only txt message. GetHuman8130376 hat begonnen, an diesem Problem zu arbeiten. When I arrive in Manila March 2019 they canceled all of my flights. Dont fly them. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. We use cookies to give you a better experience on AirAsia.com agency can file! More guests did not refund my money back as of now communicate in English and Mandarin well flight. I kindly request you to cancel my booking and issue full refund immediately my booking and full. 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Requesting a refund or compensation by guests since 2020, iMovie, etc experience on.... Required from airasia not providing clients i am willing to be place anywhere,. The 3months cover that they would be transferring it back to my credit card, apparently its my. Office, Canva, Adobe Photoshop, iMovie, etc contact number not like cebu pac and PAL it the. Might be a time limit eg 90 days from purchase date first four items above 1-4. Refund request is still in progress to cancel my booking and issue full refund? does take! Has decided to scrap the long-haul a few days after requesting a refund in February and wrote the waiting said.

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