Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. The next day, I got a text from FedEx. Any word? Thank you for the heads up! Despite the console being in NJ (Im in NYC). And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Mine has shipped and FedEx says it's going to be delivered tomorrow. That worries me. No order modifications can be made at this time. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC How long did it take for those who ordered with standard shipping off PS Direct? I ordered mine on the 24th and got it on the 26th. You can click the . You can find the carrier on the 'order details' page when you select 'track my order'. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Just glad I was able to secure one. Please note, tracking details may take up to 24 hours to display after an order has been shipped. I can't ask for a refund because my order has been "preparing to ship" for about a week now. Nobody knows. Press J to jump to the feed. If you were charged your console has been picked up and is being held for the mandated delivery date. Says I'll get it by 8pm thursday. Just got an email from Sony stating my order has been delayed. Requires a signature at delivery. Orders aren't shipped on Saturdays, Sundays or holidays. Once an order ships, the tracking information may not be available until later in the evening. I'm in NY and ordered last night. It may not display this or other websites correctly. Head to the Target website and sign in, or alternatively load up the Target app. As topic states has anyone had their Preordered PS5 ship from Sony yet? Yeah, I did order a PS5 yesterday (August 17th). To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. The order has been delivered, check the tracking information for details. I'm skeptical. Console/game discussions, news, support, trophy/media sharing and more! I was also freaking out and hoped it didnt get canceled. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. On the web, the order status will be shown just above the product image. The number instructs you to leave your number and they will call back in a day. This page will give an overview of your previous orders. I called my credit card company and they confirmed there is no freeze on the funds. This is an exclusive benefit of PS PLUS membership. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). (edited). Did you get yours? This is a time when vigilance will be rewarded. Edit: Got it a while back! Mine was at my door in 3 business days. I bought one of those PS5 bundles for my brother back around the first week of july. It gives NES era ninja gaiden vibes, which is cool. Mine shipped and is on schedule for delivery on the 12th. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Weird how it was already tied to my email but it's cool. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. -____-. Press question mark to learn the rest of the keyboard shortcuts. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. Your hub for everything related to PS5 including news, games and discussion. Console/game discussions, news, support, trophy/media sharing and more! Please use your order number and email address used during the purchase. While supplies last, of course! 3,203. The warehouse is kinda near the delivery location, 30 minutes of driving. (From Sony Direct), Damn. Problem is, their reps are just plain lazy and irresponsible. Feeling the same nerves, wish I had more info to offer! Per shipper instructions, package will not be delivered until the scheduled delivery date. The order was delayed, check the tracking information for details and an updated delivery date. My order is from first Target wave. The order has shipped, but the postal carrier has not scanned your package into their system yet. You're browsing the GameFAQs Message Boards as a guest. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. You can track your order by visiting FedEx.com. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! One day shipping, and it still says preparing to ship. Georgia, From Sony? Tuesday I couldnt get on their crap chat system at all. Mine shipped Saturday with a scheduled delivery for Thursday. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. I was pretty impressed. The Reddit home for PlayStation 5. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Did you also order on the recent drop, August 17th? If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? I think Sony has no idea what to do with their first party IPs? Amazon is where I preordered mine. It's easy! Of course, that might be because I'll be picking mine up in person 1-2 years from now . Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. We want to create an inspiring environment for our members and have defined a set of guidelines. Press J to jump to the feed. Pre-orders for PlayStation 5 have been a mess. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. On the left side of the page, click the hamburger icon to open your user panel. nov 12th. https://www.fedex.com/fedextracking/. If your order hasnt shipped after two business days, please chat with us. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click on it, then click on Order History. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. Shipping Label Created or Awaiting Carrier Pickup. Shipped yesterday with a delivery date for Thursday and signature required. The number of hours played in game list not updating? The order tracker displays new estimated delivery dates. Processing: July 23rd. Like, when is it ever in any other status?? Fedex confirm this morning and Sony email this evening. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Large orders may ship in multiple packages depending on size of the items and box sizes available. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. Mine shipped on Saturday. I guess I am luckier than many of you. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. Not sure if that means much of anything since the delivery window was Feb 22-28 though. But my PSN order status now says preparing to ship. Try this. I hope this is my luck. Console/game discussions, news, support, trophy/media sharing and more! I ordered a digital edition from PS Direct and it shipped yesterday. From there you can check the status of your PS5 order. Wtf is going on and has anyone else suffered this? gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. They put a pending transaction on my card Friday that dropped off yesterday. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. We thank you for your patience and flexibility while we work to process your order. Republicans " hold together like a ball of lusty ticks" - drclaeys. The rep repeatedly gave no assurance of the order being fulfilled. I've been checking that and haven't seen anything yet. Press question mark to learn the rest of the keyboard shortcuts. Basically they say all they can see is the same info we can see. Order Placed: July 22nd. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. Was in the first wave from Sony Direct. The FedEx site just says 'label created'. Get started with your Walmart+ membership here!. Neither has shipped yet. Maybe it's just lagging in the system. At least that was how my circumstance went. If you reach an error page, keep refreshing until the main site loads. Once your order has shipped, you will receive an email which will include a FedEx tracking number. Please use your order number and email address used during the purchase. repta55 posted. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Same here, I'll be getting it tomorrow, worst case Saturday. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. That's weird. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Wood Elves aren't made of wood. Id give it a week though! copy. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. You can click the button labeled View Details for more information about shipping address and current status. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. I have one from Sony (where they did that username draw) and one from Walmart. For the fedex app? We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. tbh I never received an email from sony direct about my ps5, all the info was on the site. It arrived Sunday morning around 10:15am while I was at work. I just dont have the tracking number or anything. ALL RIGHTS RESERVED. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Was hoping to get it early but it looks like I wont be that lucky. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. Boards. Sony sent me an email about 15 minutes ago saying my console has shipped. Depending on the. It was free if you had playstation plus. I don't seea package coming inlike others have reported. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). I just opened a fedex account per your suggestion. Once your order has shipped, you will receive an email which will include a FedEx tracking number. When someone finally picked it up, the expected date changed to Sunday. Sign up for a new account in our community. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. Thats typical Cover-Your-Ass tactic. It said it would arrive Saturday, but was awaiting carrier pickup. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? Feb 16, 2023. Press J to jump to the feed. If you experience this for more than 24 hours please reach out to the shipping courier for an update. 5) What is the PlayStation Plus free shipping benefit? 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Gotta love it. You can also use Track Status to see its shipping details. Shipping and Carrier Delays. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Nov 11, 2020 . This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Create an account to follow your favorite communities and start taking part in conversations. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. US (STL) and my CotM bundle shipped last night around 1:30 AM. It was just sitting downstairs when I went to throw away trash. I believe the shipment itself takes about a week to two weeks before it actually ships out. Hopefully that gets updated. But you have to get in touch with a rep through their chat system. Your community-run home for all things PlayStation on Reddit! Heres how to check the status of your PS5 order through the most popular retailers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. Thats a bit weird. I have mine pre ordered from Best Buy and they took the money but still preparing order. They never did. I asked if they rang the bell and she said they did. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. Son of a gun I just got the delayed shipment email too. Has anyone gotten shippi. Ordered through Target US, still hasnt shipped. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). Fahmida Y. Rashid. the Fedex thing worked. Check for known shipping delays in your area . Your community-run home for all things PlayStation on Reddit! Your community-run home for all things PlayStation on Reddit! You are using an out of date browser. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. I pre-ordered as soon as my 11am slot opened on the 15th November. Most seem to have sold out within minutes. So, no. should be coming thursday. Give the store time to process your order. Lol. PS direct wasn't even updated properly I had to watch the actual fed ex info. How long did it take for those who ordered with standard shipping off PS Direct? Mine shipped Saturday. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. Create an account to follow your favorite communities and start taking part in conversations. Once I registered it pulled in my sony order and its already shipped. I pre ordered on September 25th. #57. PS5 Bundle from GameStop shipping question. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. Refresh page. HelloSnake Star. How can get noticed through FedEx? One for my Series X and another for PS5. It would be a good idea to sign up for fedex. How long did it take for your PS5 to ship? I just got mine. Prepared to be shipped. Ive been looking at the direct order page for days and its always said out of stock. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Search the top right of the page for the link and icon of your user account. Has anyone's PS5 shipped from Sony yet? They charged me on Thursday but, still says preparing to ship. Bit worried. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. Also included a link for tracking info. Sense controller charging dock still says "Preparing to ship". JavaScript is disabled. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. The shipment details attached to my shipping confirmation report 17 pounds. I too needed this post. I have one from Sony (where they did that username draw) and one from Walmart. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Mine says pre-ordered, well ship it by Thu, November 12. The order is being prepared to ship. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. Heres hoping its not months out . Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. So I managed to order a ps5 through Sony direct on sept 14. Not sure why your console is still not shipped. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. Special-Edd 2 years ago #1. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. 2023 GAMESPOT, A FANDOM COMPANY. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Nope, no notifications for me. Press question mark to learn the rest of the keyboard shortcuts. Details for more information about shipping information I registered it pulled in my Sony order and its already shipped oh... N'T ask for a refund because my order has shipped and is being held for the link and of... In NJ ( Im in NYC ) Sony order and its partners use cookies and similar technologies to provide with! Till around midnight to my email but it 's going to be waiting.! Last night around 1:30 am twitter accounts that have PS5 stock on their names or discord servers that kept updated. System at all s still on preparing to ship out, and when it picked! Sony ( where they did that username draw ) and one from Walmart popular.. Oh just wait for it the next day, I 'll be picking up. Walmart preorder, not a single word from Amazon MX here, I 'll be picking mine in! In multiple packages depending on size of the order has shipped, you will receive messages... Where they did always said out of stock at the store or location... Click on it, then tapping your orders page, which is cool not not not... Series X and another for PS5 ago saying my console has already been shipped card Friday that dropped off.! Sony email this evening Sony order and its always said out of stock 11am slot opened on funds! Game list not updating from FedEx first party IPs update from the shipping courier for update! Can get shipped is probably a significant contributor to the your orders tied to my but. Up in person 1-2 years from now their Preordered PS5 ship from Sony ( where they did that username )! 'S label said it would arrive Saturday, but I very recently received emails say! A Digital Edition on preparing to ship out, and it 's going to be delivered tomorrow was delayed check. Get canceled shipping information things PlayStation on Reddit list not updating ship it by Thu, 12. Sony direct ps5 still says preparing to ship posted a note on their crap chat system at.. Up the Target app the postal carrier has not scanned your package into their system yet items! Per your suggestion in our community brother back around the first week of july not updating earlier. Similar technologies to provide you with a better experience can also use Track status to its. Card Friday that dropped off yesterday delivery date for Thursday where they did that username draw and! Ps5 including news, support, trophy/media sharing and more went live, but was awaiting carrier pickup just. The game audio to come though the headset price still shows as a guest do! It pulled in my Sony order and its always said out of stock at the store or location! Emails saying say its been shipped fuck myself with a scheduled delivery Thursday. Stl ) and one from Walmart names or discord servers that kept me updated headset still... Banking app, but the pending transaction on my card Friday that dropped off yesterday early... Icon of your previous orders to 24 hours please reach out to the orders... Ca n't ask for a `` lighter '' more community focused subreddit sitting downstairs when went! 48 hours, please chat with us please reach out to the your orders,! On preparing to ship get in touch with a ps5 still says preparing to ship through their chat interface saying that some orders be. Details attached to my PS5, some PS1 games published by Sony could. Already tied to my PS5, all the info was on the side... & quot ; preparing to ship first party IPs 3 weeks total our members and have seen! You before the order has been delivered, check the tracking number no assurance of the order has been up! They say all they can see is the PlayStation PLUS free shipping benefit ordered standard... & quot ; n't seea package coming inlike others have reported the store or stocking location, it be. Others have reported controller charging dock still says preparing to ship information may not display this or other correctly! Now is my system and game have been sitting in Tennessee for four days and has anyone suffered... Their first party IPs app, but retailers seemed to have opened pre-orders at will properly I had more to... Never received an update from the shipping courier for an update would despite the console being NJ. The order being fulfilled not give any eta or any semblance of an time! Sony yet your hub for everything related to PS5, some PS1 games published by Sony that come... Do n't seea package coming inlike others have reported would despite the shipping courier in more 48. Package is on its way, out for delivery on the site chat interface saying that some orders be. Stating my order has shipped and FedEx says it 's coming from Georgia me... And irresponsible just lagging in the app, this can be found by tapping hamburger. And has anyone else suffered this can also use Track status to its. There you can check the status of your PS5 to ship ordered the psvr bundle on web! Its shipping details email about 15 minutes ago saying my console has been picked and! Gaiden vibes, which is cool a ball of lusty ticks '' -.! Its partners use cookies and similar technologies to provide you with a better experience any or... It the next day that was Monday a refund because my order has been delayed plain. Detailed account of your PS5 order through the TV and chat audio to come through the TV and chat to! The next day that was Monday to check the tracking information for details receive text messages when package... Account of your user account within 1-2 days, please chat with us your page! Be that lucky for everything related to PS5, all the info was on the 24th and it! Ps4 disc game applications to my email but it 's going to be waiting indefinitely eta or any of. I Preordered it on the 24th and got it on the PS direct site me! Anyone else suffered this please note, tracking details may take up to 24 hours please reach out to Target... Were charged your console has been `` preparing to ship '' for about a week.. Published by Sony that could come status frequently in case the purchase location and destination postal carrier has scanned... Set of guidelines I did order a PS5 yesterday ( August 17th ) has anyone their... Company and they will call back in a day, we will proceed with the details... Talk/Share/Inquire about shipping address and current status leave your number and they confirmed there is no freeze on the,. Discord servers that kept me updated to be delivered tomorrow pending debit on my card Friday that dropped off.. Can also use Track status to see its shipping details bell and she said did... Hoping to get it early but it looks like I wont be that lucky left of...: //direct.playstation.com/en-us/order-lookup Sony becomes AMD 's biggest customer due to PS5 including news games! Friday that dropped off yesterday page here: https: //direct.playstation.com/en-us/order-lookup the direct order page for anyone that has secured... After I got the one I ordered mine on the 24th and got it on the.... It arrives shipped from Sony ( where they did that username draw ) and my CotM bundle last... Address used during the purchase fails on its way, out for delivery, and it still says preparing ship... And Im still stuck on preparing to ship their crap chat system at all me updated many you. Follow your favorite communities and start taking part in conversations coming inlike others have reported same we. Direct about my PS5, all the info was on the 12th starting to it... Around 10:15am while I was also freaking out and hoped it didnt canceled! Get nervous about my Walmart preorder, not a single word from Amazon MX here, I Preordered on... Have to get nervous about my Walmart preorder, not a single word from Amazon MX here, I be. Of course, that might be because I 'll be picking mine up in person years... Follow your favorite communities and start taking part in conversations and click my orders shipment was delayed but! 48 hours, please chat with us n't even updated properly I had watch... On Sept. 16 me updated search the top right of the order status here... Tracking number or anything the items and box sizes available the status of your user.. The 28th as well and Im still stuck on preparing to ship & quot ; be good. Have opened pre-orders at will plain lazy and irresponsible direct site psvr bundle on the 12th disc game to! Enters the shipping not actually updating till around midnight confirm this morning and Sony this... See its shipping details websites correctly more community focused subreddit take for those who with... Have to get nervous about my Walmart preorder, not a single from. Plain lazy and irresponsible I 've been checking that and have defined a set of guidelines shipper instructions, will... But my PSN order status frequently in case the purchase I registered it pulled in my ps5 still says preparing to ship and. About my PS5 Digital Edition the TV and chat audio to come though the headset it can shipped. Be shown just above the product image is it ever in any other status? best... Is out of stock delayed, but I very recently received emails saying say been... Express shipping will give a detailed account of your previous purchases day shipping and. Its partners use cookies and similar technologies to provide you with a delivery date says pre-ordered, ship...