BetterHelps sign-up process is quicker all around. The Implications of COVID-19 for Mental Health and Substance Use. And to go one step further, one of our own chose to do a hands-on review for this service. The company does occasionally offer therapy below its $60 to $90 rate. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. At Brightside, you can book additional video therapy sessions for $59/session if you want more than one a week. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. One is not better than the other, but the experience can be quite different. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. You can choose whether you would like: Finally, youll fill in some basic information, like your country, state, and how you heard about BetterHelp. BetterHelps portal also offers a space to book group sessions, which include mens and womens groups, as well as support groups for loneliness, burnout, parenting, relationships, and many other common stressors you may want to connect with others about. I received a notification via email and on the desktop platform, she says. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. Turgoose D, et al. The company says its service has helped more than 2.7 million people. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. The type and price range of your chosen therapy format is all about what works best for you. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. We do not offer individual medical advice, diagnosis or treatment plans. BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. Both services match you with a therapist after a brief intake survey. BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. If youre looking for a mental health provider, what type of treatment are you looking for? The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. Heres a bit more info on our integrity policy: BetterHelp offers therapy services online. While a diagnosis is usually needed to gain access to prescriptions or when insurance is billed, therapy is still effective for learning coping strategies and mechanisms. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. Its also important to consider what you want included with your plan, if you intend to supplement your sessions with additional support. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. My therapist was skilled, empathetic and competent. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. Telehealth is a growing field, and research on its effectiveness is still emerging. If you dont like waiting hours for a response, you can schedule a live chat session with your counselor. You can work with a therapist via your computer, smartphone, or tablet. Headspace vs. It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Varker T, et al. Answer a few questions about your therapy goals to get started. Kaiser Family Foundation. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. You may also begin registration by clicking the Get Started button in the top right corner of the site. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. Powell was matched with a therapist within a day. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. Download the 2023 Super Bowl TV Ad Report from iSpot Today. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. The platform does not accept insurance. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. (2020). If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. It does not prescribe any controlled substances such as Adderall or Xanax. Finding a therapist is a huge step in caring for your mental health. (2019). Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. BetterHelp works on a subscription basis and offers a 7-day free trial. Theyll give you an authorization form to fill out before they can release your information. Independent online reviews on BetterHelp are overall strongly positive. (2017). All have a masters or doctoral degree in the area they specialize in. Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. Plus, youll be able to fill in any specific preferences for your therapist. Yes! The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. Also, we use third-party cookies to track your website behavior and target advertising. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. You can access BetterHelp counseling services via a smartphone, computer or tablet. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. BetterHelp has an overall positive reputation. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. BetterHelp has some therapists licensed to work in other countries as well, but coverage information and foreign language options are not broadly available. For one, Im really happy with my therapist and the access I have to him, she says. BetterHelp pairs users with licensed therapists for web-based therapy sessions. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. If you are covered, Brightside is likely going to be the more affordable option. You can try the service for free for 7 days. A 2019 study assessed the effectiveness of BetterHelp for treating depression. You can receive therapy from BetterHelp for as long as youd like. Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. If youre looking for an online therapy provider, Brightside and BetterHelp are two good optionsthat make finding and meeting with a therapist online easy and effective. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. We avoid using tertiary references. Accessed 6/29/2021. Accessed 6/29/2021. When you sign up with BetterHelp, you dont have to enter your full name. The platform makes it simple to find a new match. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Founded in California in 2013 by two ad-tech professionals, BetterHelp's goal is to remove some of the challenges related to traditional in-person therapy, including convenience, cost and stigma, and make remote counseling available to anyone, anywhere, anytime. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. She took the initiative to lead the session and outline what we should accomplish, both that day and in the course of our work together, while still giving me plenty of time to talk. Read our comparison of BetterHelp and Talkspace. The site is top-notch in terms of navigation, has an incredibly quick turnaround from sign-up to first appointment, and you can message your therapist anytime. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. Users can also revisit messages from therapists at any time with the platforms re-read feature. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. Your information with your therapist remains strictly confidential, and you can erase all conversations with them anytime you want just by clicking the shred button. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. The subscription cost may be lower than in-person sessions with a qualified therapist. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. At Brightside, messages include both your therapist and a customer service representative. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. Brightside is covered by insurance, and is in-network with several large insurance companies. BetterHelp is part of Teladoc Health Inc.. The actual click-through process takes less time, and the matching turnaround is also much faster. You can remain anonymous with your therapist if you prefer. Pew Research Center. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. Internet-delivered cognitive behavioural therapy in the treatment of psychiatric illness. We tried BetterHelp and found it to be a great online therapy option for convenience and getting matched with the right therapist. Plus, in April 2022, Mozilla raised concerns about BetterHelps privacy and security practices, giving the company a *privacy not included warning label. Brightsides specific focus outperforms BetterHelps generalized services. Founded in 2013 and headquartered in Mountain View, California, BetterHelp markets itself as the largest online counseling platform in the world. Once verified, the information you provide will be displayed on our site. BetterHelp does not take insurance. This is similar to office sessions with a qualified therapist. This method is like email, so its not a real-time chat. In addition, therapists must have received certification from the professional board in their state, which requires standard education, exams, and practice. (2019). Therapists are licensed, trained and experienced in their respective fields, all having either a masters or doctorate degree. BetterHelp is a major online therapy provider that may help you access quality therapy from home. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. For $109 to $129, you can receive counseling for a variety of different services: Amwells therapy services are not subscription-based, meaning you have to pay for each therapist visit. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. BetterHelp runs on a subscription model. Our Story All rights reserved. Plus, get 20% off your first month. Research on telehealth has shown it may be effective for people with many mental health conditions. Brightside sessions are 30 minutes. 2023 Forbes Media LLC. The California-based company launched in 2013. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. Spending just a few minutes a day on meditation can have big benefits for your mental health. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Heres everything you need to know. See which other premium units they bought. Submissions should come only from actors, their parent/legal guardian or casting agency. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. Our team thoroughly researches and evaluates the recommendations we make on our site. Can BetterHelp Diagnose Mental Health Conditions? The price is based on your preferences in the questionnaire, where you live, and therapist availability. If you dont like who youre paired with, you can request to be matched with a new therapist. BetterHelp does not take insurance, and clients pay out of pocket. Her expertise in mental health comes primarily in the form of a whole lot of therapy. Telehealth is web-based healthcare in which a healthcare professional and a person seeking treatment interact remotely via voice or video chat, or text. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Also, in-person therapy sessions are a more appropriate fit for managing severe mental health conditions. To help get you started, heres a list of affordable mental health care options. It also offers couples and teen therapy, with free live weekly group seminars available. However, its large customer base isnt built on performance alone. People are using online therapy tools now more than ever. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. Hamel L, et al. If its not a good fit, you can request to be matched with a different therapist. These therapy sessions also cater to children and teens between ages 10 and 17 with the consent of their guardian or parent. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. This option mimics the comfort of texting a good friend. Still, we liked BetterHelp for messaging, quick turnaround, and widespread availabilityif I lived in a remote area where it was hard to find a therapist, BetterHelp might be my best bet. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. Topics of the groupinars vary from sleep to self-care to anxiety and depression. BetterHelp matched me with a therapist with more than 25 years of counseling experience who specialized in depression, anxiety and family conflict, as well as other areas of mental health and wellness. Healthcare professionals review articles for medical accuracy. Verywell Mind articles are reviewed by board-certified physicians and mental healthcare professionals. BetterHelp counseling services arent generally covered by health insurance. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. Psych Central only shows you brands and products that we stand behind. Despite the stigma surrounding mental health conditions, they are incredibly common. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. If youd like to share your information with a third party, you first have to notify your therapist. Talkspace vs. BetterHelp: Which Online Therapy Is Best? They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. The company focuses on providing individual therapy, redirecting users to partner companies Teen Counseling and ReGain for teen and couples therapy respectively. However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. Mobile apps for BetterHelp are available on Google Play and the Apple App Store. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. Often the most challenging part of beginning therapy is finding a therapist. A subscription ranges from $60 to $90 a week, billed monthly. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. To sign up, you'll take a survey on the BetterHelp site to match you to the right therapist.. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. For personal advice, please consult with a medical professional. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. Here are the 10 best teas for stress in 2022. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. A users testimony on the BBB website says, You get exactly what you pay for. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. (2021). The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. Brightside, however, does not offer group therapy. This includes eating disorders and substance use disorders. Our team thoroughly researches and evaluates the recommendations we make on our site. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. We read customers comments and looked at how other trustworthy websites scored BetterHelp. While this may influence where their products or services appear on our site, it in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. The company will bill you every 4 weeks. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. 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